MEDICAL RECORDS

How to Request Medical Records

To request your medical records, please follow these steps: 

1. Complete a Release Form
   Download and fill out our Authorization for Release of Medical Records form.
   Download here: Release of Information

2. Submit the Form
   You may return the completed form in one of the following ways:

   • Fax: (262) 303-5036

   • Email: medicalrecords@orthowisconsin.com

   • Mail or Drop-off:
     Orthopaedic Associates of Wisconsin
     N15 W28300 Golf Road
     Pewaukee, WI 53072

3. Allow Time for Processing
   Requests are typically processed within 7–10 business days. You may be contacted for verification or additional information.

Note: There may be a nominal fee associated with large or third-party requests in accordance with Wisconsin law.

We strive to process all medical records requests as quickly as possible. To avoid delays, be sure to fill out the authorization form in its entirety—incomplete forms cannot be processed and will result in delays.

If you are a provider’s office requesting records for a mutual patient, please contact our Medical Records  directly at 262-303-5055 x3005 for prompt assistance.

For all other requesters, a signed authorization for the release of protected health information is required. Please include specific dates of service to ensure we can fulfill your request accurately and in a timely manner.

Frequently Asked Questions

Q: Can I request records on behalf of my child or another adult?
A: Yes. Legal guardians or individuals with Power of Attorney must submit appropriate documentation with the release form.

Q: Can you send my records directly to another physician or provider?
A: Absolutely. Just indicate the provider’s name, clinic, and contact information on the release form, and we’ll send them securely.