Orthopaedic Associates of Wisconsin (“OAW,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
1. Information We Collect
A. Personal Health Information (PHI)
We may collect Protected Health Information (PHI), including but not limited to:
Name, date of birth, and contact details (address, phone number, email)
Medical history, treatment information, and health conditions
Insurance and billing details
This information is collected when you:
Schedule an appointment
Complete patient registration forms
Request information through our website
Communicate with us via phone, email, or other means
B. Non-Personal Information
We may also collect non-personal data such as:
Website usage data through cookies and tracking technologies
Device and browser information
IP address
2. How We Use Your Information
Your information is used for the following purposes:
To provide medical treatment and coordinate care
To schedule and confirm appointments
To process billing and insurance claims
To improve our website and patient experience
To communicate with you regarding your care, upcoming appointments, or updates
To comply with legal, regulatory, and security requirements
3. How We Protect Your Information
We implement strict security measures to protect your information from unauthorized access, use, or disclosure. These include:
HIPAA-compliant security protocols
Data encryption and secure servers
Access controls and staff training on patient privacy
4. How We Share Your Information
We do not sell or rent your personal information. Your information may be shared only in the following circumstances:
With healthcare providers: To coordinate treatment and care
With insurance companies: To process claims and payments
With third-party service providers: Who assist in billing, IT support, or website analytics (all in compliance with HIPAA and under strict confidentiality agreements)
When required by law: In response to subpoenas, court orders, or regulatory requirements
5. Cookies and Google Analytics
Our website uses Google Analytics to analyze traffic and improve user experience. This involves the use of cookies, which track:
Pages visited and time spent on our website
Referral sources and device information
You can disable cookies through your browser settings; however, doing so may affect the website’s functionality.
6. Your Rights Under HIPAA
As a patient, you have the right to:
Access your medical records and request copies
Request corrections to inaccurate or incomplete information
Request restrictions on certain disclosures
Receive a record of disclosures of your PHI
File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact Orthopaedic Associates of Wisconsin’s Privacy Officer at:
📧 Email: [Insert Contact Email]
📍 Address: [Insert Practice Address]
📞 Phone: [Insert Contact Number]
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
By using our website or services, you consent to the terms of this Privacy Policy.
If you have any questions about this policy, please contact us at:
📧 Email: info@orthowisconsin.com
📍 Address: Orthopaedic Associates of Wisconsin, Pewaukee, Mukwonago, Brookfield, WI
